SRE Specialist

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights.

Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors. Join us in our mission to empower healthcare innovators and improve healthcare differently.

What you can expect when you join the team

As an SRE Specialist you'll play a pivotal role in ensuring the reliability, performance, and scalability of our services. You’ll be tasked with improving and maintaining the resiliency of our infrastructure through automation, monitoring, and incident management.

Your daily life

During the day, you will be led to:

• Implement DevOps best practices to ensure uptime, reliability, and scalability of critical systems;

• Support robust monitoring and alerting systems, ensuring the observability of the different infrastructure levels;

• Focus on automating routine tasks such as incident response, scaling, and deployments to improve service reliability and engineer productivity;

• Partner with software engineers to ensure that the design and deployment of systems meet reliability and performance standards;

• Participate to incident response, resolution, and post-incident analysis, including documentation and review to prevent recurrence;

• Proactively identify areas for performance improvement across systems, optimize cost efficiency in cloud environments, and contribute to long-term infrastructure planning;

• Participate in an on-call rotation to provide 24/7 production support, ensuring system availability and managing internal communications during incidents.

Your profile

Are you autonomous, self-taught and curious? Do you handle pressure well and make thoughtful and responsible decisions? Do you like the challenge, staying up to date, being informed and working in a fast-paced environment? Are you looking for a friendly working atmosphere and are you looking to fit into a great team? The sky is the limit! If you have :

• 3 years or more of experience in similar functions;

• Experience in cloud infrastructure management (Microsoft Azure, AWS or GCP);

• Experience with Docker and orchestrators (Docker Swarm and/or Kubernetes);

• A mastery of continuous integration (Jenkins);

• Comfort with MySQL and NoSQL databases (asset); Or Microsoft SQL Server (Xacte)

• Experience in monitoring (stack ELK) (asset);

• Experience with Ansible and Terraform (asset);

• Relevant programming experience (C#, Ruby, Javascript or Python) – You must know how to code!

Petal's position on teleworking

In our opinion, a company cannot claim to be modern, innovative and have the well-being of their team at heart, without attempting to integrate remote working to the level that their business model allows them to. Petal employees continue to benefit from the option of teleworking up to the maximum flexibility permitted by the nature of the position and the smooth running of operations.

Our benefits

• Recurring hybrid work allowance;

• Compensation that recognizes your contribution;

• 4 to 6 weeks of paid vacation per year;

• 5 paid personal days per year ;

• A group RRSP / DPSP plan with employer contribution;

• A complete group insurance plan, from day 1;

• An annual wellness allowance;

• Access to the Lumino Health™ telehealth application;

• Flexible work hours and more.

Petal is an active participant in the equal opportunity employment program, and members of the following target groups are encouraged to apply: women, people with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request.

A quick important note: We’ve noticed that some external websites are posting our job openings under incorrect job titles. To find our real opportunities and join our team, please make sure to apply through our official careers page or our trusted partners. We can’t wait to hear from you!