Software Development Manager

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights. 

Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors. Join us in our mission to empower healthcare innovators and improve healthcare differently. 

What you can expect when joining the team 

As a Software Development Manager, you’ll lead one of Petal’s empowered, multidisciplinary delivery teams composed of developers, technical leads and a quality lead. Your mission is to ensure the team delivers high-quality software efficiently, sustainably and in alignment with business goals. 

This role sits at the crossroads of people leadership, delivery management, and cross-functional collaboration. You’ll bring clarity, structure, and coaching to your team while partnering with Product Management and Architecture to turn ideas into actionable outcomes. Your strong judgment and technical literacy will allow you to engage meaningfully with engineers and architects, challenge assumptions, and make sound delivery decisions. 

You’ll play a key role in evolving the delivery model of one of Canada’s fastest-growing SaaS companies leading a talented, multidisciplinary team, partnering closely with product and architecture leaders to shape solutions that are both technically sound and customer-centric, and driving execution excellence and innovation that make a real impact on the healthcare system.

A day in the life 

In your day to day, you will: 

• Lead and support a multidisciplinary delivery team (typically 8–10 people) by setting direction, providing feedback, and fostering accountability. 

• Plan and oversee delivery execution, ensuring that the team has clear objectives, realistic timelines, and effective prioritization of work. 

• Collaborate closely with Product Management and Architecture to align on vision, define scope, and ensure solutions meet both functional and technical expectations. 

• Identify and remove delivery blockers, optimizing the team’s workflow, tools, and processes to enable consistent execution. 

• Coach team members on problem-solving, communication, and professional growth, while cultivating a healthy, high-performing team culture. 

• Maintain visibility on quality and performance metrics, ensuring continuous improvement in delivery velocity, product quality, and predictability. 

• Contribute to the evolution of Petal’s delivery model, sharing best practices and lessons learned with peer managers and directors. 

• Bring a point of view: act as a thought partner to Product and Architecture, balancing technical feasibility, customer value and business impact. 

Your profile 

Are you looking to join a mission-driven company that’s redefining healthcare access through technology and collaboration? At Petal, you’ll help build the tools that power a more connected, efficient and compassionate healthcare ecosystem across Canada. The sky’s the limit if you have:

• 8+ years of experience in software development or engineering-related roles, including at least 2 years in team leadership or management. 

• Proven track record managing end-to-end software delivery in a fast-paced SaaS or product organization. 

• Strong understanding of delivery and quality management principles, from planning and estimation to testing and deployment. 

• A balanced skillset combining people management, project execution and technical literacy: you can engage confidently with developers, QA and cross-functional partners. 

• Strong communication and collaboration skills, with the ability to bridge the gap between technical and business perspectives. 

• A mindset rooted in continuous improvement, transparency and empowerment

Petal’s position on remote working 

In our opinion, a company cannot claim to be modern, innovative and have the well-being of their team at heart, without attempting to integrate remote working to the level that their business model allows them to. Petal employees continue to benefit from the option of teleworking up to the maximum flexibility permitted by the nature of the position and the smooth running of operations. 

Our benefits 

• Recurring hybrid work allowance. 

• Compensation that recognizes your contribution. 

• 4 to 6 weeks of paid vacation per year. 

• 5 ​paid personal days​ per year​. 

• A ​group RRSP / DPSP plan with employer contribution. 

• ​A ​complete group ​insurance ​plan, from day 1. 

• An ​annual wellness allowance. 

• Access to the Lumino Health™ telehealth application. 

• Flexible work hours and more. 

Petal is an active participant in the equal opportunity employment program, and members of the following target groups are encouraged to apply: women, people with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request. 

A quick important note: We’ve noticed that some external websites are posting our job openings under incorrect job titles. To find our real opportunities and join our team, please make sure to apply through our official careers page or our trusted partners. We can’t wait to hear from you!