Senior Director of Product Management

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights. 

 
Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors. Join us in our mission to empower healthcare innovators and improve healthcare differently. 

What you can expect when joining the team 

As a Senior Director of Product Management, you will play a pivotal role in bridging Petal’s business strategy with product strategy and execution. Overseeing our Analytics & Insights, Scheduling, and Revenue Cycle Management solution lines, you will drive strategic prioritization, resource alignment, and execution oversight across the product portfolio. 
 
You will work closely with Product Operations, Product Marketing, and Engineering to ensure that product initiatives are aligned with business objectives, delivered on budget, and generating measurable value. You will also lead and develop a team of Product Directors, championing best practices in product management and instilling a culture of outcome-driven decision-making. 

Your daily life 

In your day to day, you will be led to: 

• Define and execute a portfolio-wide product strategy aligned with Petal’s business goals;

• Ensure product roadmaps support the company’s long-term financial objectives and market expansion plans.;

• Lead long-term planning cycles, aligning investments with high-impact opportunities;

• Work with Product Ops to track business case performance and ensure earned value realization; 

• Oversee delivery of key initiatives across Analytics, Scheduling, and RCM;

• Manage trade-offs, risks, scope, and resources across teams;

• Collaborate with Product Marketing, Sales, and Customer Success on go-to-market success;

• Lead cross-functional alignment forums to support execution at scale;

• Coach and grow a team of Directors and Product Manager;

• Embed best-in-class product processes and outcome-driven thinking;

• Champion a market-driven, healthcare-informed product culture;

• Bring deep domain expertise in care orchestration and healthcare operations;

• Apply domain knowledge to refine product strategy and prioritize solutions that drive provider value. 

Your profile 

Are you a strategic product leader with strong healthcare expertise, known for aligning product portfolios with business strategy, mentoring high-performing teams, and delivering results through thoughtful execution? If so, this role is for you!

Requirements

• 10+ years in Product Management, with at least 5 years in a senior leadership role within healthcare;

• Proven success in portfolio-level product strategy in enterprise SaaS;

• Strong understanding of product development lifecycle, Agile methodologies, and product operations;

• Experience managing managers and scaling high-performing product teams;

• Exceptional communication and stakeholder engagement skills;

• Demonstrated ability to align product initiatives with business cases and track earned value;

• Strong analytical and financial acumen, with the ability to interpret P&L statements, model business scenarios, and make data-driven investment decisions;

• Experience with financial tools and metrics (e.g., CAC, LTV, Rule of 40/60, gross margin analysis) to support strategic product planning;

• Experience in care orchestration, workforce management, or RCM;

• Bilingual (English/French);

• MBA or equivalent business education. 

Petal’s position on remote working 

In our opinion, a company cannot claim to be modern, innovative and have the well-being of their team at heart, without attempting to integrate remote working to the level that their business model allows them to. Petal employees continue to benefit from the option of teleworking up to the maximum flexibility permitted by the nature of the position and the smooth running of operations. 

Our benefits 

• A signing bonus of $1,000 for your remote work set-up; 

• Compensation that recognizes your contribution; 

• 4 to 6 weeks of paid vacation per year; 

• 5 ​paid personal days​ per year​; 

• A ​group RRSP / DPSP plan with employer contribution; 

• ​A ​complete group ​insurance ​plan, from day 1; 

• An ​annual wellness allowance; 

• Access to the Lumino Health™ telehealth application; 

• Flexible work hours and more. 

Petal is an active participant in the equal opportunity employment program, and members of the following target groups are encouraged to apply: women, people with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request.