Medical Billing Agent

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights. 
 

The Medcom division is the leading medical billing services provider in British Columbia, boasting over 30 years of experience and offering a personalized approach to its services.  

Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors. Join us in our mission to empower healthcare innovators and improve healthcare differently. 

What you can expect when joining the team 

As a member of our Medical Billing team, you will help ensure that physicians claims are submitted accurately and processed efficiently. Your work will directly contribute to helping healthcare professionals receive timely and accurate compensation. 

Your responsibilities will include: 

• Enter and review medical billing claims accurately and efficiently 

• Apply diagnostic and procedure codes while ensuring compliance with billing guidelines 

• Process both electronic and paper claim submissions 

• Review remittance advice to identify discrepancies, denials, or missing information 

• Make corrections or adjustments to claims when necessary 

• Support claim reconciliation activities to ensure accuracy and completeness 

• Maintain clear and accurate documentation within billing systems 

Experienced team members may gradually take on additional responsibilities related to claim follow-up and reconciliation. 

Why you'll enjoy working here  

• A collaborative and supportive environment where your attention to detail is valued 

• Opportunities to develop expertise in medical billing and healthcare administration 

• Meaningful work that helps physicians focus on patient care 

• Ongoing learning and development within a growing healthcare technology company 

Your profile 

The sky is the limit! if you bring: 

• The ability to manage a high volume of work in a fast-paced environment while maintaining strong accuracy and attention to detail 

• Strong verbal and written communication skills 

• Demonstrated proficiency with computer tools and systems 

• The ability to work independently with a high level of accountability and organization 

• A strong sense of professionalism and discretion when handling confidential information 

• Experience in the medical field, medical transcription, or medical administration (a strong asset) 

We understand that no career path is identical. If your experience is transferable and you’re interested in this role, we encourage you to apply even if you do not meet every requirement. 

Our benefits 

• Recurring hybrid work allowance; 

• 4 to 6 weeks of paid vacation per year; 

• 5 paid personal days per year ; 

• A group RRSP / DPSP plan with employer contribution; 

• A complete group insurance plan, from day 1; 

• An annual wellness allowance; 

• Access to the Lumino Health™ telehealth application; 

• Flexible work hours and more. 

Petal is an active participant in the equal opportunity employment program, and members of the following target groups are encouraged to apply: women, people with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request. 

A quick important note: We’ve noticed that some external websites are posting our job openings under incorrect job titles. To find our real opportunities and join our team, please make sure to apply through our official careers page or our trusted partners. We can’t wait to hear from you!