Medical Billing Agent

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights. 
 

The Medcom division is the leading medical billing services provider in British Columbia, boasting over 30 years of experience and offering a personalized approach to its services.  

Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors. Join us in our mission to empower healthcare innovators and improve healthcare differently. 

Why this role is a great opportunity

• Play a key role in ensuring physicians are accurately and fairly compensated

• Build valuable expertise in medical billing and healthcare administration

• Work in a structured, detail-oriented environment where your accuracy truly matters

• Grow your skills and take on increasing responsibilities over time

What you'll do  

In this role, you will:

• Enter and review medical billing claims with accuracy and efficiency

• Apply diagnostic and procedure codes while ensuring compliance with billing guidelines

• Process both electronic and paper claim submissions

• Review remittance advice to identify discrepancies, denials, or missing information

• Make corrections or adjustments to claims when required

• Support claim reconciliation activities to ensure completeness and accuracy

• Maintain clear and accurate documentation within billing systems

As you gain experience, you may take on additional responsibilities related to claim follow-up and reconciliation.

What you'll enjoy working here

• A collaborative and supportive team environment

• Meaningful work that directly supports healthcare professionals

• Opportunities to develop specialized expertise in medical billing

• Continuous learning and growth within a fast-growing healthcare technology company

Your profile 

This role is a great fit for someone who:

• Can manage a high volume of work in a fast-paced environment while maintaining strong accuracy and attention to detail

• Has strong verbal and written communication skills

• Is comfortable using computer tools and systems

• Works independently with a high level of organization and accountability

• Demonstrates professionalism and discretion when handling confidential information

• Has experience in the medical field, medical transcription, or medical administration (an asset)

Our benefits 

• Recurring hybrid work allowance; 

• 4 to 6 weeks of paid vacation per year; 

• 5 paid personal days per year ; 

• A group RRSP / DPSP plan with employer contribution; 

• A complete group insurance plan, from day 1; 

• An annual wellness allowance; 

• Access to the Lumino Health™ telehealth application; 

• Flexible work hours and more. 

Petal is an active participant in the equal opportunity employment program, and members of the following target groups are encouraged to apply: women, people with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request. 

A quick important note: We’ve noticed that some external websites are posting our job openings under incorrect job titles. To find our real opportunities and join our team, please make sure to apply through our official careers page or our trusted partners. We can’t wait to hear from you! 

#PHP1